1. Introduction
Salt Domotics ("Salt Domotics", "we", "us" or "our") respects your privacy and is committed to protecting the information you provide to us when you visit our website, use our services, contact us, or use Salt Domotics products and applications.
This Privacy Policy explains what information we may collect, how we may use it, how we protect it, and the choices available to you.
2. Information We May Collect
Depending on how you interact with Salt Domotics, we may collect information such as:
Information you provide to us
- Name and contact details.
- Email address and telephone number.
- Information you submit through our website contact form.
- Information you provide when making an enquiry, requesting support, or communicating with us.
Website and technical information
When you visit our website, certain technical information may be collected automatically by the website, hosting provider, analytics services, or other technical service providers. This may include information such as IP address, browser type, device information, operating system, pages visited, and general usage information.
Product and application information
If you use Salt Domotics products or applications, information associated with your account, connected devices, configurations, automation settings, and device usage may be processed as necessary to provide and operate the relevant services.
3. How We Use Information
We may use information for purposes including:
- Responding to enquiries and requests.
- Providing customer support and services.
- Providing, maintaining, and improving our website, products, and applications.
- Operating and managing connected smart-home products and related services.
- Communicating with you about services, support, updates, or important notices.
- Maintaining security, preventing misuse, and troubleshooting technical problems.
- Complying with applicable legal and regulatory requirements.
4. Cookies and Similar Technologies
Our website or third-party services used by us may use cookies or similar technologies to provide essential functionality, understand website usage, improve performance, and remember preferences where applicable.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Sharing of Information
We do not sell your personal information. We may share information with service providers, technology providers, hosting providers, support partners, or other third parties where reasonably necessary to operate our website, products, applications, or business.
We may also disclose information where required by applicable law, legal process, or to protect the rights, safety, security, or property of Salt Domotics, our users, or others.
6. Third-Party Services
Our website, applications, or products may use third-party technologies and services. Such third parties may process information in accordance with their own privacy policies. Where applicable, we encourage you to review the privacy policies of those third-party service providers.
7. Data Security
We take reasonable measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
9. Your Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to request access to, correction of, or deletion of certain personal information, or to raise an objection or request restriction regarding certain processing.
Requests may be submitted using the contact details provided below. We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any updated version will be published on this page with a revised effective date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Salt Domotics using the contact details below:
Salt Domotics
1001 Remi Commercio, Andheri West
Mumbai, India
Phone: +91 9107791077
Privacy enquiries: privacy@saltdomotics.com